This section documents the cross-service features and business processes of the Brekz platform. Features describe end-to-end flows that span multiple services and are relevant to both developers and stakeholders.
Customer Journey
| Feature |
Description |
| Checkout Process |
End-to-end checkout flow, covering the current situation and the new templated checkout. |
| Cart Process |
How the shopping cart is managed and persisted across the platform. |
| Payment Process |
Payment flow from customer interaction through to settlement and status tracking. |
| Review Process |
How and when customers are invited to leave reviews after completing an order. |
Catalogue & Orders
| Feature |
Description |
| Order Management |
Full lifecycle of a customer order, from creation to fulfilment or cancellation. |
| Product Management |
Lifecycle of products on the platform, from creation to deletion. |
Experimentation
| Feature |
Description |
| A/B Testing |
A/B test comparing the new brekz-website frontend against brekz-prestashop for measuring conversion differences. |